Huduma Kenya has announced a temporary suspension of services at all Huduma Centres nationwide.

🇰🇪 Breaking It Down

According to the agency, the disruption was caused by a power outage affecting its data centre in Nakuru.

As a result, the outage has affected the availability of key government services provided at the centres nationwide.

"We wish to inform the public that services are temporarily unavailable at the Huduma centre due to a power outage that affected our data centre in  Nakuru," Huduma stated.

📌 What You Need to Know

Huduma Kenya says technical teams have been deployed to address the issue and restore normal operations.

The agency has assured the public that efforts are underway to resolve the problem as quickly as possible.

Among the affected service points are Huduma Contact and the Tele-Counselling Centre.

With the disruption hitting the engine of Huduma Centres, some of the regular but pivotal services to be affected are, along with delayed processing of national identification cards, including new applications, replacements, and collection, affecting citizens needing IDs for essential transactions.

Additionally, passport application services and document verification processes will likely face interruptions, slowing travel plans, job applications, and international engagements that rely on the timely issuance and validation of official travel documents.

On the other hand, business registration, licensing, and renewal services offered through Huduma Centres will also be affected, disrupting entrepreneurs and companies seeking compliance, permits, and smooth continuation of their commercial operations across Kenya.

📰 Source: Kenyans.co.ke