Kenyans will soon access pension and retirement-related services at Huduma centres, eliminating the need to visit government offices, Huduma Kenya has announced.

🇰🇪 Breaking It Down

The agency announced on Monday, June 29, signalling an ongoing government drive to bring services closer to the people.

The new initiative, launched by Huduma Kenya and the Retirement Benefits Authority, will see selected Huduma Centres across the country equipped to provide guidance and support on retirement planning, pension contributions, and access to benefits.

"Kenyans will soon access retirement and pension services closer to home, following new training for Huduma Centre staff," Huduma Kenya stated in a statement.

📌 What You Need to Know

"The programme, launched today by the Huduma Kenya Secretariat and the Retirement Benefits Authority (RBA), equips frontline officers to guide citizens on retirement planning and benefits at selected Centres nationwide," it added.

According to the agency, Huduma Kenya staff are currently undergoing specialised training to equip them to assist citizens seeking information on retirement benefits.

The training is designed to prepare frontline officers to handle basic advisory queries and direct clients appropriately within the retirement benefits system, as announced by the agency.

Currently, Kenyans can only check the status of their Pension application at any Huduma Centre nationwide, but cannot access any other services.

To get other services, such as applying for or receiving pensions and other retirement benefits, they are required to visit RBA offices or the National Social Security Fund (NSSF) offices in Nairobi.

Once fully implemented, the initiative is expected to enhance service delivery efficiency while promoting better retirement financial planning among Kenyans.

📰 Source: Kenyans.co.ke