Kenyatta National Hospital (KNH) has refuted claims circulating on social media that a mother and her newborn were denied treatment at the facility before the baby allegedly died.

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In a statement issued on Saturday, the hospital said it reviewed available records after the allegations emerged but found no matching case.

According to KNH, its records indicate that the mother did not give birth at the hospital, leaving the circumstances surrounding the claims unverified.

“Following the posts, the Hospital reviewed available patient and maternity records but found no corresponding record to verify the account. Available information indicates that the mother did not give birth at KNH, contrary to the allegation,” the statement read.

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The hospital acknowledged the possibility of documentation or communication gaps but said such lapses are not deliberate and should not affect patient safety.

While expressing condolences to the family, KNH urged those involved, the person who raised the concerns, or anyone with relevant information to contact the Chief Executive Officer, Senior Director of Clinical Services, or Director of Nursing Services so the matter can be properly investigated.

“We invite the affected family, the individual who raised the concerns, or anyone with relevant information to contact KNH through the channels below so that the facts can be established and the matter reviewed,” the statement added.

KNH explained that patients are assessed according to the urgency of their medical needs, with cases stabilised, escalated or referred when necessary.

The hospital disclosed that its maternity department is currently facing unusually high demand, partly because of industrial action affecting health services in several counties.

It further explained that pressure has also been compounded by renovations in maternity and other wards, which have temporarily reduced the number of available beds.

📰 Source: Kenyans.co.ke