The Kenya Revenue Authority (KRA) has announced a 20-hour scheduled maintenance exercise that might temporarily disrupt normal operations for eTIMS and TIMS users.

🇰🇪 Breaking It Down

The maintenance was confirmed by KRA through a notice seen by  Kenyans.co.ke ,  with the maintenance expected to start at exactly 6pm on Wednesday, July 22.

It is expected to run all through the night and into the following day, Thursday, July 23, at around 2pm.

“Please be advised that there will be scheduled maintenance of eTIMS & TIMS from Wednesday, 22nd July, 2026, 6pm to Thursday, 23rd July, 2026, 2pm. We regret any inconvenience caused,” KRA stated.

📌 What You Need to Know

During this time, the platforms go completely offline with users temporarily unable to log in, generate e-invoices, or transmit data to KRA servers in real-time.

This routine downtime allows KRA to optimise network speeds, enhance security, and deploy system upgrades.

According to KRA data, approximately 245,000 businesses that have been fully onboarded into the eTIMS and TIMS portal will experience a disruption in key services.

Additionally, consultants, lawyers, and freelancers who rely on the Online Portal or Client software to issue invoices will also feel the impact, unable to process transactions until services resume.

Large corporations and supermarkets that integrate billing systems with eTIMS via API for automated invoicing, along with non-VAT registered sole proprietorships tracking turnover, will also be affected.

Similarly, TIMS users, including traditional retailers like supermarkets and hardware shops using point-of-sale ETR devices, alongside early adopters who invested in compliant machines since 2021, will also be affected.

📰 Source: Kenyans.co.ke