NTSA says they're crushing it with nearly 2 million driving licences issued in 2025, kumbe motorists are still out here waiting three months-plus for their papers. Sawa, but make it make sense.

The Numbers Game: NTSA Is Actually Cooking

Okay, so the numbers don't lie—NTSA has levelled up in the licence issuance department, ndio. We're talking a sharp 15.5 percent jump from 1.69 million licences in 2024 to a whopping 1.95 million in 2025. That's nearly 2 million documents processed, bana. The original driving licences especially went crazy, jumping from 1.68 million to 1.93 million. This shows Kenya's transport sector is booming—more private motorists, more matatu crews, more bodaboda riders hitting the roads.

PSV licences? Those got spicy too. We saw a 12.1 percent increase to 67,569 licences, with vehicles carrying 8-18 passengers recording the biggest gains. Even the big sausages—vehicles with 19-25 seats—jumped from a modest 749 to over 12,000. Aki, that's serious expansion right there. Kenya's transport industry is moving, literally.

But Here's The Plot Twist: Kenyans Are Fuming

Here's where it gets messy, sio? Despite NTSA flexing these impressive numbers, motorists are literally tearing their hair out waiting for their papers. Three months-plus of waiting after paying? That's not sawa at all. Some have taken to social media—and you know how Kenyans operate on Twitter—expressing their frustrations like they're auditioning for a drama series.

NTSA's response? "Use our portal, bruh." They're telling applicants to check servicestatus.ntsa.go.ke to track their applications. But here's the thing—if you're already frustrated waiting for papers, being told to check a portal feels like salt on a wound, lakini.

🗣️ What Kenya Is Saying

"They're issuing nearly 2 million licences but I've been waiting since October. Make it make sense." — A frustrated Nairobi motorist on X

"The numbers look good on paper, but the experience is painful. Three months for a document? In 2025?" — Another fed-up driver venting online

"NTSA is doing the work, but their system is stuck in the past." — Transportation industry observer

💥 Why This Is Viral

• The contradiction is too juicy—massive output numbers meet massive customer frustration
• Every Kenyan driver has a story about waiting for their licence (or knows someone who does)
• NTSA's "just use our portal" response feels tone-deaf to an already angry population
• The transport sector boom is real, but the bottleneck is killing the vibe

The Jukwaa Take: NTSA's crushing the production numbers, but they're fumbling the customer experience—and that's what Kenyans actually care about.

📰 Source: Kenyans.co.ke