Popular Nairobi Matatu Suspends Driver, Conductor After Viral Misconduct Video

Transport company Nicco Movers Limited has suspended the driver and conductor of one of its buses following allegations of misconduct involving a passenger, after a video of the incident sparked widespread public outrage online. Breaking It Down In a statement issued on Thursday, July 16, the company said it had become aware of the viral video, which allegedly showed one of its drivers engaging in inappropriate conduct towards a passenger, and

07/17/26  •  104 Views

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Transport company Nicco Movers Limited has suspended the driver and conductor of one of its buses following allegations of misconduct involving a passenger, after a video of the incident sparked widespread public outrage online.

🇰🇪 Breaking It Down

In a statement issued on Thursday, July 16, the company said it had become aware of the viral video, which allegedly showed one of its drivers engaging in inappropriate conduct towards a passenger, and confirmed that an internal investigation had been launched.

Nicco Movers said the driver and conductor attached to the vehicle captured in the video had been suspended with immediate effect pending the outcome of the investigation.

"Nicco Movers Ltd has become aware of a video circulating on social media alleging inappropriate conduct by an individual identified as one of our drivers towards a passenger," the company said, adding that it was treating the allegations with the seriousness they deserve.

📌 What You Need to Know

"We take these allegations very seriously. The claims, which include indecent behaviour, intimidating remarks, and an alleged inappropriate response after the incident was reported. This matter is already under investigation in accordance with the company's policies. Subsequently, the individuals concerned have been suspended pending the conclusion of the investigation," it added.

The company confirmed that an investigation had commenced in line with its internal policies, with the individuals involved suspended pending the conclusion of the probe.

The move comes after a female passenger reported that the driver of bus KDS 195S committed an indecent act in front of commuters, followed by unsettling remarks when she confronted him.

According to the passenger, when she reported the matter to the Nicco Movers management, she was met with victim-blaming instead of support.

The incident led to public outcry, with  Nairobi Woman Representative Esther Passaris publicly condemning the alleged actions and the company's response, calling for immediate intervention by the Directorate of Criminal Investigations (DCI) .

In response, the company confirmed that an investigation had commenced in line with its internal policies, with the individuals involved suspended pending the conclusion of the probe.

📰 Source: Kenyans.co.ke

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