SHA Issues Notice to Hospitals Over Patient Billing System

Healthcare providers across the country have been given an additional month to comply with mandatory Health Management Information System (HMIS) requirements after the Social Health Authority (SHA) extended the deadline to September 30, 2026. Breaking It Down In a notice issued on Tuesday, September 1, SHA said the extension would allow healthcare providers additional time to complete the necessary system configuration and compliance processes

09/01/26  •  129 Views

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Healthcare providers across the country have been given an additional month to comply with mandatory Health Management Information System (HMIS) requirements after the Social Health Authority (SHA) extended the deadline to September 30, 2026.

🇰🇪 Breaking It Down

In a notice issued on Tuesday, September 1, SHA said the extension would allow healthcare providers additional time to complete the necessary system configuration and compliance processes.

The authority encouraged all providers to use the extension period to ensure full compliance before the revised deadline, while facilities facing technical or system-related challenges were advised to contact the Digital Health Agency (DHA) Technical Support team.

The extension comes after SHA had initially set September 1 as the deadline for contracted healthcare facilities to adopt a DHA-certified HMIS integrated with the national Health Information Exchange (HIE).

📌 What You Need to Know

To comply, healthcare providers must use an HMIS that has been certified by the DHA and is capable of connecting to the national HIE for secure exchange of patient and health information.

Facilities are also required to complete the relevant DHA registration and certification processes and demonstrate that their systems meet the prescribed technical and interoperability standards.

Moreover, the systems must support secure electronic exchange of information with SHA and other components of the national digital health infrastructure, allowing services to be verified and claims to be processed electronically.

Healthcare providers must also put in place appropriate data protection and security measures to safeguard patient information, including controlled access to health records and systems for monitoring access and protecting sensitive data.

Facilities are expected to maintain reliable internet connectivity and adequate digital infrastructure to support continuous electronic communication with SHA systems and the national health information exchange.

In an earlier notice, SHA CEO Mercy Mwangangi said all contracted and prospective healthcare providers were required to have a certified HMIS that met the technical integration requirements prescribed by SHA and the DHA.

📰 Source: Kenyans.co.ke

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